AOG ALERTS TERMS OF SERVICE

Last Updated: 10-29-25

IMPORTANT NOTICE: PLEASE READ THESE TERMS CAREFULLY BEFORE USING AOG ALERTS. BY ACCESSING OR USING OUR SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.

1. ACCEPTANCE OF TERMS

By registering for, accessing, or using AOG Alerts ("Service"), you ("User," "you," or "your") enter into a binding legal agreement with [Your Company Name] ("AOG Alerts," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of all features, applications, and services we provide.

2. SERVICE DESCRIPTION AND MODIFICATIONS

2.1 Service Overview

AOG Alerts provides a software-as-a-service platform for tracking Aircraft On Ground events, maintenance alerts, and related aviation data management.

2.2 Right to Modify

We reserve the absolute right to:

  • Modify, suspend, or discontinue any feature or the entire Service at any time without notice
  • Change pricing, features, or functionality without prior notification
  • Update these Terms at our sole discretion; continued use constitutes acceptance
  • Impose usage limits or restrictions at any time

2.3 No Guarantee of Availability

We do not guarantee uninterrupted, timely, secure, or error-free Service. We are not responsible for any delays, delivery failures, system outages, or data loss.

3. USER ACCOUNTS AND RESPONSIBILITIES

3.1 Account Security

You are solely responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Any unauthorized access resulting from your failure to safeguard credentials

3.2 Accurate Information

You must provide accurate, current, and complete information. We may suspend or terminate accounts with false or misleading information without refund.

3.3 Prohibited Use

You agree NOT to:

  • Use the Service for any illegal purpose or in violation of aviation regulations
  • Attempt to access, probe, or test system vulnerabilities
  • Reverse engineer, decompile, or disassemble any portion of the Service
  • Use automated systems (bots, scrapers) to access the Service
  • Resell, sublicense, or transfer your account to third parties
  • Input malicious code, viruses, or harmful data
  • Impersonate any person or entity
  • Interfere with other users' access or enjoyment of the Service

4. DATA AND INTELLECTUAL PROPERTY

4.1 Your Data

You retain ownership of data you input ("User Data"). However, by using the Service, you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, copy, modify, distribute, and display User Data for:

  • Operating and improving the Service
  • Creating aggregated, anonymized data and analytics
  • Marketing and promotional purposes
  • Training machine learning models
  • Any other business purpose

4.2 Our Intellectual Property

All aspects of the Service, including software, designs, text, graphics, logos, and algorithms are our exclusive property or our licensors'. You obtain no ownership rights whatsoever.

4.3 Aggregated Data

We own all rights to aggregated, de-identified, or anonymized data derived from the Service. We may use this data for any commercial purpose, including selling insights or reports to third parties.

4.4 Feedback

Any suggestions, ideas, or feedback you provide become our exclusive property without compensation. We may use them without restriction or obligation to you.

5. CRITICAL LIMITATIONS - AVIATION SAFETY

5.1 NOT A SAFETY-CRITICAL SYSTEM

IMPORTANT: AOG ALERTS IS NOT CERTIFIED AS A SAFETY-CRITICAL AVIATION SYSTEM. YOU MUST NOT RELY SOLELY ON THIS SERVICE FOR SAFETY-RELATED DECISIONS.

5.2 No Substitute for Professional Judgment

The Service provides informational tools only and does not replace:

  • Professional aviation maintenance expertise
  • FAA or regulatory compliance systems
  • Aircraft manufacturer guidance
  • Licensed mechanic judgment
  • Operational safety procedures

5.3 Data Accuracy

WE MAKE NO GUARANTEES ABOUT THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY DATA, ALERTS, OR INFORMATION PROVIDED. You are responsible for verifying all data independently.

5.4 Alert Delivery

We do not guarantee that alerts will be delivered on time, or at all. System delays, email filtering, network issues, or technical problems may prevent alert delivery.

6. PAYMENT TERMS

6.1 Fees

You agree to pay all fees according to the pricing plan selected. Fees are non-refundable under any circumstances.

6.2 Price Changes

We may change pricing at any time with or without notice. Continued use after price changes constitutes acceptance.

6.3 Payment Authorization

By providing payment information, you authorize us to charge all fees automatically. You are responsible for all applicable taxes.

6.4 Late Payment

Failure to pay results in immediate suspension or termination without notice. We may charge interest on overdue amounts at 1.5% per month or the maximum legal rate.

6.5 No Refunds

ALL FEES ARE FINAL AND NON-REFUNDABLE, INCLUDING IF:

  • You cancel your subscription
  • We terminate your account for violations
  • You are dissatisfied with the Service
  • The Service experiences downtime or data loss
  • Features are removed or changed

7. TERM AND TERMINATION

7.1 Term

These Terms remain in effect until terminated by either party.

7.2 Termination by Us

We may terminate or suspend your access immediately, without notice or refund, for any reason or no reason, including:

  • Violation of these Terms
  • Suspected fraudulent, abusive, or illegal activity
  • Non-payment
  • At our sole discretion

7.3 Effect of Termination

Upon termination:

  • Your access ends immediately
  • We may delete all your data without notice or backup
  • We have no obligation to provide data exports or backups
  • All fees remain due and payable
  • Sections 4, 8, 9, 10, 11, and 12 survive termination

7.4 No Data Retention Obligation

We have no obligation to retain your data after termination. We may delete it immediately or retain it indefinitely at our sole discretion.

8. DISCLAIMERS OF WARRANTIES

8.1 "AS IS" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR RELIABILITY
  • UNINTERRUPTED OR ERROR-FREE OPERATION
  • SECURITY OR FREEDOM FROM VIRUSES

8.2 Aviation-Specific Disclaimers

We specifically disclaim any warranty that:

  • AOG data will be accurate or current
  • Alerts will prevent aircraft downtime
  • The Service complies with any specific aviation regulations
  • The Service is suitable for safety-critical operations

8.3 Third-Party Services

We are not responsible for any third-party services, integrations, or QuickBase platform issues.

9. LIMITATION OF LIABILITY

9.1 Maximum Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE LESSER OF:

  • $100 USD, OR
  • THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM

9.2 Excluded Damages

WE SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
  • AIRCRAFT DOWNTIME OR DELAYS
  • AOG EVENT COSTS OR LOSSES
  • MAINTENANCE EXPENSE OVERRUNS
  • REGULATORY FINES OR PENALTIES
  • LOSS OF GOODWILL OR REPUTATION
  • DATA LOSS OR CORRUPTION
  • PERSONAL INJURY OR PROPERTY DAMAGE
  • DAMAGES RESULTING FROM RELIANCE ON THE SERVICE

THIS APPLIES EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE).

9.3 Aviation Industry Risks

You acknowledge that the aviation industry involves inherent risks and costs. We are not liable for any consequences of AOG events, including but not limited to:

  • Flight cancellations or delays
  • Lost revenue from grounded aircraft
  • Emergency parts procurement costs
  • Passenger compensation
  • Contractual penalties
  • Regulatory violations

9.4 Force Majeure

We are not liable for failures caused by circumstances beyond our reasonable control, including natural disasters, war, terrorism, internet outages, power failures, or acts of government.

10. INDEMNIFICATION

10.1 Your Indemnification Obligation

You agree to indemnify, defend, and hold harmless AOG Alerts, its affiliates, officers, directors, employees, contractors, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any law or regulation
  • Your User Data or content
  • Any aviation incidents or accidents related to your use of the Service
  • Third-party claims related to your operations
  • Your negligence or willful misconduct

10.2 Defense Rights

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, at your expense.

11. DISPUTE RESOLUTION

11.1 Binding Arbitration

ANY DISPUTE ARISING FROM THESE TERMS OR THE SERVICE SHALL BE RESOLVED BY BINDING ARBITRATION, NOT COURT LITIGATION.

Arbitration shall be conducted by a single arbitrator under the rules of the American Arbitration Association in Pasco County, Florida . The arbitrator's decision is final and binding.

11.2 Class Action Waiver

YOU AGREE TO ARBITRATE DISPUTES INDIVIDUALLY ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS.

11.3 Governing Law

These Terms are governed by the laws of [Your State], USA, without regard to conflict of law principles.

11.4 Venue

If arbitration does not apply, exclusive jurisdiction and venue for any lawsuit shall be in Pasco County, Florida.

11.5 Statute of Limitations

Any claim must be brought within one (1) year of the event giving rise to the claim or be forever barred.

12. GENERAL PROVISIONS

12.1 Entire Agreement

These Terms constitute the entire agreement between you and AOG Alerts, superseding any prior agreements.

12.2 Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

12.3 No Waiver

Our failure to enforce any right does not waive that right.

12.4 Assignment

You may not assign these Terms. We may assign them to any party without notice.

12.5 No Agency

These Terms do not create a partnership, joint venture, or agency relationship.

12.6 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

12.7 Export Compliance

You agree to comply with all export and import laws.

12.8 Government Users

If you are a U.S. government entity, the Service is provided as "commercial computer software" with restricted rights.

12.9 Contact for Legal Notices

All legal notices must be sent to:

Low-Coders LLC, Attn: Legal Department 16703 Early Riser Avenue Suite #510 Land O' Lakes, FL 34638,  Email: [info@aogalerts.com]

13. ACCEPTANCE

BY CLICKING "I AGREE," CREATING AN ACCOUNT, OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.

IF YOU DO NOT AGREE, YOU MUST IMMEDIATELY DISCONTINUE USE OF THE SERVICE.